Pkok my Terms & Conditions

1 General Terms & Conditions

These Terms apply to pkok my and any of its affiliated sites or applications. By accessing the pkok my website or using any of its services, you are giving your full agreement to these Terms.

• Pkok my reserves the right to update these Terms & Conditions at any time.
• Updated Terms take effect from the moment they are published on the website.
• If you object to any part of these Terms, please discontinue use of the platform.
• These Terms are governed by the applicable laws of Bangladesh.

Pkok my reserves the right to modify, suspend, or discontinue any service at any time without prior notice. However, we make every effort to protect users' interests regarding active bets.

2 Account Registration

To open an account with pkok my, you must meet the following eligibility requirements:

• You must be at least 18 years of age.
• All information provided at registration must be accurate and truthful.
• Each individual may open only one account.
• Multiple accounts from the same device or IP address are not permitted.
• A valid mobile number and email address are required at registration.

Pkok my may request a copy of your national ID or passport for account verification. Withdrawals may be restricted until verification is complete.

3 Betting Policy

The following rules apply to all betting activity on pkok my:

• Once a bet is confirmed, it cannot be cancelled — however, the cash-out feature may be used if available.
• If incorrect odds are displayed due to a technical error, pkok my reserves the right to void the affected bet.
• If an event is cancelled before the match begins, the bet will be refunded.
• For live betting, always verify the score or match situation before placing a bet — display latency may occur.
• If suspicious betting patterns are detected, pkok my will investigate and may suspend the bet if necessary.

Maximum bet amounts vary by event and market. pkok my reserves the right to cap the maximum stake on any bet.

4 Deposits & Withdrawals

The following terms apply to all financial transactions on pkok my:

• Minimum deposit: ৳200.
• Minimum withdrawal: ৳500.
• Withdrawals are typically processed within 1–24 hours.
• Deposits and withdrawals must be made through the same payment method.
• If account verification is incomplete, withdrawals above ৳10,000 may require additional verification.

5 Bonuses & Promotions

Pkok my offers welcome bonuses, reload bonuses, cashback, and other promotions from time to time. The following terms apply to all such bonuses:

• Each bonus has its own wagering requirements that must be met before the bonus can be claimed.
• The welcome bonus is available for your first deposit only and can be claimed once per person.
• Bonus funds cannot be withdrawn directly — they become withdrawable only after the required wagering amount has been met.
• Multiple bonuses cannot be used simultaneously unless explicitly stated.
• Any attempt to abuse bonuses or obtain them through fraudulent means will result in account closure.

6 Account Suspension & Closure

Pkok my may temporarily or permanently suspend an account in any of the following circumstances:

• Registration using false information.
• Operating multiple accounts by the same individual.
• Fraudulent betting activity or use of prohibited software.
• Suspicion of money laundering or illegal financial transactions.
• Violation of bonus terms.
• Threatening or abusive behavior toward other users or staff.

Upon account closure, any valid balance (excluding bonuses) will be refunded once the investigation is complete.

7 Privacy Policy

Pkok my treats your personal information with complete confidentiality. The policy we follow regarding the collection, storage, and use of your data is outlined in our Privacy Policy Full details are available on the page.

• Your information is never sold to any third party.
• Your information is not shared with any authority unless required by law.
• Your data is kept secure through SSL encryption.

8 Responsible Betting

Pkok my believes betting is a form of entertainment — not a source of income. We offer the following tools to support responsible betting:

• Set deposit limits (daily, weekly, or monthly).
• A temporary betting break (cooling-off period).
• Self-exclusion — the option to temporarily suspend your own account.
• Detailed reports on betting history and spending.

For more details, visit our Responsible Gaming Visit the page.

9 Dispute Resolution

Any dispute arising from a bet or payment will be resolved through the following process:

• First, visit our Help Centerto get in touch.
• An initial response will be provided within 72 hours of submitting a complaint.
• Complex cases may take up to 7 business days to investigate.
• Pkok my's decisions are considered final, though the right to pursue legal action remains reserved.

10 Changes to Terms

Pkok my may partially or fully update these Terms & Conditions at any time. Following any changes:

• Updated Terms & Conditions will be published on this page, with the date of the update noted at the top.
• For significant changes, a notification may be sent to your registered email or via SMS.
• Continued use of the platform after any changes constitutes acceptance of the updated Terms & Conditions.

Check this page regularly to stay up to date with the latest Terms & Conditions.